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In Store Mounting and Balancing
Southwest Moto Tires |
Southwest
Moto Tires We apologize to our online customers but we no longer take orders by phone and can no longer provide tech questions via phone. We do however respond very quickly via email, and take orders online or by fax at 520-628-2948. Due to the high volume of calls the email system is more efficient and effective and we answer most emails within an hour, during business hours. All emails are answered every business day. Local customers are welcome to call and schedule appointments, our number is listed locally. Email still is a more efficient means, and it will keep us from putting you on hold for a long period of time, make you listen to elevator music, talk to a machine or a person who does not know the information you seek. We run a professional internet store with zero monkey business. Not publishing our phone number to internet customers is not because we are shady, it is because Murphy's law dictates everyone calls at the same time, and everyone wants to talk forever. We love our customers and appreciate your business, email is the best way for us to get you accurate information, and in a timely manner. By only taking orders by fax or online we eliminate errors that are made by us taking it by phone. If you receive (sometimes it happens) the wrong tire, there is a clear record if it is our fault, and we will fix it immediately. If it is because the customer ordered the wrong tire, all shipping for the exchange for the correct tire will be the customers responsibility.
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